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Pinckney Hugo Group Privacy Policy

 

Last updated: April 30, 2025

Hi! We’re Pinckney Hugo Group, and we care about your privacy. This page explains how we collect, use, and protect any personal information you share with us when you visit our website: www.pinckneyhugo.com.

Here’s what this policy covers:

  • The kind of information we might collect from you.

  • How we use that information.

  • How we keep it safe.

  • When and how we might share it.

We collect information when:

  • You visit or use our website.

  • You send us emails, texts, or other messages.

  • You use apps you download from our website.

  • You click on our ads or use our tools on other websites that link back to this privacy policy.

This policy doesn’t cover:

  • Other websites we own or that other people run.

  • Apps or ads that don’t link to this policy.

Important to know:

  • If you don’t agree with how we use your information, you should not use our website.

  • By using our website, you’re saying it’s okay for us to collect and use your information the way we explain here.

  • We may update this policy sometimes, so it’s a good idea to check back once in a while.

Thanks for reading! We use your information to make the website better for you.

Collecting and Using Your Personal Info

When you use our website, we might ask you to share some personal information. This is stuff that can help us contact you or know who you are. Here’s the kind of info we might collect:

  • Your email address

  • Your first and last name

  • Your phone number

  • Your home address (including city, state, and ZIP code)

  • Info about how you use our website, like pages you visit or links you click

  • Cookies and other tools that help us remember your preferences or track what you do on the site

We collect this information to help make our website better and to stay in touch with you if needed.

How We Collect Info Automatically (Usage Data & Cookies)

Sometimes, we collect information from you automatically when you visit our website. This is called Usage Data, and it helps us understand how people use our site so we can make it better.

Here’s what we might collect:

  • Your device’s IP address (kind of like your computer’s ID online)

  • What kind of device or browser you’re using (like Chrome, Safari, iPhone, etc.)

  • What pages you visit and how long you stay on them

  • The time and date of your visit

  • A unique ID linked to your device

If you use a phone or tablet to visit the site, we might also collect info like what kind of phone you’re using, your phone’s IP address, and which version of your phone’s software or browser you have.


What Are Cookies and Why Do We Use Them?

Cookies are small files that websites put on your device to remember things about you—like what pages you visited or your preferences.

We use cookies and similar tools (like tags and scripts) to:

  • See how people are using our website

  • Make the website work better

  • Remember your settings (like language or layout)

  • Check if you’ve agreed to cookies before

Types of Cookies We Use:

  • Session Cookies – Help the site work while you’re using it (like keeping you logged in).

  • Acceptance Cookies – Let us know if you’ve agreed to cookies.

  • Preference Cookies – Remember your settings.

  • Tracking/Performance Cookies – Help us see what parts of the site people visit most.

If you don’t want cookies, you can change your browser settings to block them. Just know that some parts of the website might not work right without them.

Want more details? You can check out our full visit our Cookie Policy.

How We Collect Your Personal Info

Most of the time, we get your personal information directly from you—like when you talk to us, email us, or use our website. Sometimes, we also get info from:

  • Other companies we work with

  • Cookies on our website

  • Our computer systems and tools


How We Use Your Personal Info

We use the information you give us to:

  • Run and improve our website

  • Handle things like purchases or services you’ve asked for

  • Contact you by email, phone, or text if we need to give you updates or important info

  • Send you news, deals, or info about things we think you’ll like (unless you tell us not to)

  • Answer your questions and help you when you contact us

  • Fix problems or bugs on the website

  • Understand how people use our website so we can make it better

 

Why We Collect Your Info

We collect your information to help our business run smoothly and to give you the best experience possible. Here’s why:

  • So we can provide the services or products you asked for

  • So we can stay in touch with you

  • To work more efficiently and make our services better

  • To help stop fraud or illegal activity

  • To let people know about our business and what we offer


Promotional Messages

Sometimes, we may use your info to send you things like:

  • Newsletters

  • Special offers

  • Info about new products or services we think you might like

We do this because we believe it’s helpful to keep you informed. But if you don’t want to get these messages, you can unsubscribe anytime by clicking the link in the email or following the instructions we send.

 

When We Might Share Your Info

Sometimes, we need to share your personal information with others to help run our website and services. Here’s when that might happen:

  • With people who help us run the website – Like companies that help us understand how the website is used.

  • With service providers – These are companies that help us deliver our services to you.

  • If we sell or change our business – We might share your info if we’re part of a business deal, like merging with another company or selling part of our business.

  • With our partner companies – We may share info with companies we’re connected to, but they also have to follow this privacy policy.

  • With business partners – Sometimes we team up with other companies to offer deals, services, or promotions.

  • For ads – We might work with ad companies to show you personalized ads based on how you use the site.

  • With other users – If you post or share things publicly (like on a comment section or social media link), other people can see that info. Your name, profile, and what you share might be seen by others, even outside the website.

How Long We Keep Your Info

We keep your personal information only as long as we need it. This might be to:

  • Follow the law

  • Provide services to you

  • Finish any contracts we have with you

  • Solve any problems or disagreements

  • Make sure we stick to our policies and agreements

Once we don’t need your info anymore, we’ll delete it or make it anonymous.


Moving Your Info

Your personal info might be stored or processed in places outside your state or country. These places might have different privacy laws than where you live.

By using our website and sharing your info with us, you agree that it’s okay for your data to be transferred and stored in those places. We promise to do everything we can to keep your information safe and follow this privacy policy no matter where it is.

Personal Information We Sell or Disclose for Business Purposes

In the past 12 months we have not sold your personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked with you or your household to one or more third parties.

In the past 12 months we have disclosed to one or more third parties the following categories of personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked with you or your household:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies, Tracking Data, and Usage Data
  • Internet or other electronic network activity information

When We Might Share Your Info for Legal Reasons

Sometimes, we may need to share your personal information in serious situations. Here’s when:

  • If our company is sold or joins with another company – Your info might be passed to the new owners. If the law says we have to, we’ll let you know before that happens.

  • If the law requires it – We might have to share your info with police, courts, or government agencies if they ask and it’s legally allowed.

  • Other legal reasons – We may also share your info if we believe it’s necessary to:

    • Follow the law

    • Protect our company and its property

    • Look into or stop illegal activity on our website

    • Help keep users and the public safe

    • Defend ourselves in case of legal trouble

Keeping Your Info Safe

We work hard to keep your personal information safe. But keep in mind, no system is 100% secure—especially on the internet. We do our best to protect your info, but we can’t promise it will never be accessed or shared by someone else.


Who Helps Us Handle Your Info

Sometimes, we hire other trusted companies or people to help us run the website and improve your experience. These helpers can see your personal information only to do their job—and they’re not allowed to use it for anything else.


Website Analytics (Google Analytics)

We use a tool called Google Analytics to help us understand how people use our website. It tells us things like:

  • What pages people visit

  • How long they stay

  • What devices they’re using

Google collects this info, but it doesn’t tell us exactly who you are.

Google might also use that info to show you ads based on your browsing. If you don’t want Google to track what you do on our site, you can install a special add-on in your browser to block it. You can learn more about that and Google’s privacy rules here:
👉 Google Privacy Policy

 

Social Media, Buttons, and Public Posts

Our website may let you use social media features, like buttons or links from Facebook, Instagram, Twitter, LinkedIn, or YouTube. These features (called “Social Functions”) might let you:

  • Share pages or posts

  • Like or comment on content

  • Connect your social media account to our site

When you use these tools, the social media platform might collect info like:

  • Your IP address (your device’s online ID)

  • What page you’re on

  • Cookies (small files that remember what you do online)

If you use Social Functions, you might also be sharing parts of your social media profile with us. But we don’t control what those platforms do with your info. Each social media site has its own rules and privacy settings. To change what they share, check your account settings on those sites.


Posting in Public Places

If you write something on a public blog, chat room, social media post, or survey, other people can see it—and we can’t control how they use it. For example:

  • If you post your email address or phone number, someone else might copy or use it.

  • If you share something personal, it could be shared beyond your control.

So, be careful with what you post in public places online. If you do share info, you’re agreeing that it might be seen and used by others.

GDPR Privacy: Why We Can Use Your Info

We can process (use) your personal information for certain reasons, and here are the main ones:

  • Your consent – If you agree to us using your info for something specific, like signing up for a newsletter.

  • To fulfill a contract – If we need your info to provide services or products you’ve asked for, or to follow through on an agreement.

  • To follow the law – If we’re required to use your info to follow certain laws or regulations.

  • For your safety – If we need your info to protect your life or someone else’s.

  • Public interest – If we need your info for a task that helps the public or is related to government rules.

  • Legitimate business reasons – If we need your info for things that help our business, like improving our services or keeping our website secure.

Your Data Protection Rights under the GDPR

If you located in the European Union (“EU”), you may have certain data protection rights.

In certain circumstances, you have the following data protection rights with respect to the data we process about you:

  • Request access to your Personal Data. The right to access, update or delete the information we have on you. Please contact us to assist you.
  • Request correction of the Personal Data that we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.
  • Object to processing of your Personal Data. You have the right to object to our processing of your Personal Data including when we are processing your Personal Data for direct marketing purposes.
  • Request erasure of your Personal Data. In certain circumstances, you have the right to ask us to delete or remove Personal Data.
  • Request the transfer of your Personal Data. We will provide to you, or to a third-party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw your consent. You have the right to withdraw our consent at any time when Company relied on your consent to process your personal information.

Your Rights Under GDPR

You have the right to:

  • Access your personal information

  • Fix any mistakes in your info

  • Delete your info if you no longer want us to keep it

  • Object to how we use your info

If you want to exercise any of these rights, just contact us. We might ask you to prove who you are before we make any changes.

If you live in the European Economic Area (EEA) and you think we’ve misused your information, you can also file a complaint with a Data Protection Authority in your country.

Your Rights Under the CCPA (California Privacy Law)

If you live in California, you have certain rights when it comes to your personal information:

  • The right to be informed – You should know what types of personal information we are collecting and why we’re using it.

  • The right to access – You can ask us for details about the personal data we’ve collected about you over the last year and who we’ve shared it with, especially for marketing purposes.

  • The right to say “no” to selling your info – You can tell us not to sell your personal information to anyone. (Don’t worry, we don’t sell your personal info.)

  • The right to know more – You can ask us for information on:

    • What types of personal data we collect

    • Where we got the data from

    • Why we’re collecting it

    • Who we share it with

    • The specific details of the personal data we have about you

  • The right to delete – You can ask us to delete your personal information that we’ve collected in the last year.

  • The right to not be punished – We won’t treat you unfairly if you decide to exercise your rights. For example, we won’t:

    • Refuse to provide goods or services

    • Charge you more or give you worse deals

    • Offer you a lower quality of service

Exercising Your CCPA Rights

If you live in California and want to use any of your rights under the CCPA, just email or call us using the contact info below.

We will give you the information you ask for for free within 45 days of getting your request. If we need more time, we can extend it by another 45 days, but we will let you know first.

Do Not Sell My Personal Information

We do not sell your personal information. If you need to contact us about your personal data, you can follow the instructions below.


“Do Not Track” Policy (as Required by CalOPPA)

Our website does not respond to “Do Not Track” (DNT) signals, which are settings in some web browsers that tell websites not to track you.

However, some third-party websites may still track what you do online. If you want to turn on or off DNT, you can change your browser settings.


Children’s Privacy

Our website is for people who are at least 16 years old or the age required by law in your area. If you’re a parent and you find out your child gave us personal info, please contact us. If we realize we collected data from a child without permission, we’ll delete it.


Links to Other Websites

Our website may have links to other websites that aren’t ours. If you click on one, you’ll leave our site. We recommend checking the privacy policies of those sites because we don’t control them.


Changes to This Privacy Policy

We might update this Privacy Policy sometimes. If we do, we’ll post the new version on this page and let you know by email or a notice on our website. We’ll also update the “Last updated” date.

Make sure to check this page for updates.


Contact Us

If you have any questions about this Privacy Policy, feel free to reach out to us:

Definitions

For this Privacy Policy:

  • Service Provider: A person or company that processes your data for us. They help us provide services, analyze usage, or improve our website. In the GDPR, they are called “Data Processors.”

  • Personal Data: Any information that can identify you, such as your name, address, online identifiers, or anything related to your identity. In GDPR, it’s any data about you like your name or location. In the CCPA, it’s any info that could be linked to you.

  • Data Controller: The Company is the “Data Controller” for your personal data collected on our website. This means we decide how and why your data is used.

  • Do Not Track (DNT): A setting you can enable in your web browser to tell websites not to track your online activities.

  • Business (under CCPA): The Company is the “Business” that collects your personal information, decides how it’s used, and operates in California.

  • Consumer (under CCPA): A “Consumer” is a person who lives in California and is protected by the California Consumer Privacy Act (CCPA).

  • Sale (under CCPA): In the CCPA, “Sale” means giving, selling, or sharing your personal information to another company or business for money or something valuable.